Legal Duties for Gas Appliances in Managed Properties

If you manage residential or commercial properties, you're not just responsible for keeping the heating and hot water running — you're also legally required to ensure that all gas appliances are safe, compliant, and regularly checked.

At Pleasant Plumbers, we work with letting agents, landlords, block managers, and facilities teams across London to help them meet their legal gas safety responsibilities — avoiding fines, liabilities, and reputational damage.

Here’s what the law requires and how to stay fully compliant.

If you are a:

• Landlord (private, social or commercial)
• Property Manager
• Letting Agent
• Facilities Manager for a tenanted building

…you have a legal duty under the Gas Safety (Installation and Use) Regulations 1998 to ensure gas appliances and systems are safe, functional, and inspected by a Gas Safe registered engineer.

You must:

• Arrange a Gas Safety Check every 12 months
• Have it carried out by a Gas Safe registered engineer
• Include all gas appliances, pipework, and flues in the check

This applies to residential lettings, HMOs, and many commercial tenancies

You must:

• Provide a valid certificate to tenants within 28 days of the inspection
• Give new tenants a copy before move-in
• Keep records for at least 2 years

You’re required to repair or replace faulty gas appliances promptly, even if the tenant has not reported the issue. This includes:

• Boilers
• Gas cookers and hobs
• Fires and heaters
• Gas pipework and flues

You must:

• Ensure that all gas flues, vents and chimneys are safe and unblocked
• Immediately investigate soot marks, smells, or damp spots around appliances
• Respond to tenant concerns around gas odour or noise

A full maintenance and inspection log can protect you in the event of a dispute or inspection. Use digital systems where possible to document all visits, repairs, and certificates.

• Fines of up to £6,000 per breach
• Up to 6 months imprisonment
• Invalidated insurance policies
• Tenant injury or death
• Civil lawsuits for negligence

Gas safety is not optional — it’s a legal and moral obligation.

If you let out a commercial unit with gas appliances or heating systems, you are responsible for ensuring they are safe and maintained unless the lease states otherwise. Many FM teams include annual commercial boiler servicing and flue checks in their compliance plans.

Pleasant Plumbers offers:

• Annual gas safety inspections (CP12)
• Gas boiler servicing and repairs
• Gas Safe certification and digital records
• Emergency response for gas leaks or appliance failure

We help you meet your obligations, avoid penalties, and give your tenants peace of mind.

📲 Call or WhatsApp 0800 046 1000
📧 Email [email protected]
🌐 Visit pleasantplumbers.com

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