0800 046 1000
0800 046 1000
Back to Blog
Plumbing
Heating

How to Choose the Right Plumber in London (2025 Guide)

1. Look for Proper Certifications/Accreditations & Insurance2. Check Reviews & Reputation3. Assess Their Response Time & Availability4. Evaluate Communication & Reporting5. Understand Their Pricing Model6. Check Their Professionalism7. Look for Range of Services8. Choose a Plumber Who Acts Like a PartnerWhy Pleasant Plumbers Might Be the Right Fit
Trusted Plumber in London

1. Look for Proper Certifications/Accreditations & Insurance

  • Ensure they’re Gas Safe registered (legally required for gas work).
  • Check for public liability insurance and relevant trade accreditations.
  • Ask if they’re members of bodies like CIPHE
  • Are they accredited by Which? Trusted Traders, CHAS or Safe Contractor?

2. Check Reviews & Reputation

  • Search for verified reviews on Google, Trustpilot, and Checkatrade.
  • Look for consistency over time — not just a few recent 5-stars.
  • Ask for case studies or references if it’s a large project.

3. Assess Their Response Time & Availability

  • Do they offer 24/7 emergency plumbing in London?
  • What’s their typical ETA for emergency callouts?
  • Is there a guaranteed SLA (service-level agreement)?

4. Evaluate Communication & Reporting

  • Do they offer real-time updates or job tracking?
  • Will you receive before/after photos, reports, or certifications?
  • How do they handle tenant updates or post-job follow-ups?

5. Understand Their Pricing Model

  • Is pricing fixed, transparent, or time-based?
  • Do they offer quotes in writing with no hidden extras?
  • Ask if they provide rate cards or emergency callout charges upfront.

6. Check Their Professionalism

  • Are their engineers uniformed, ID-checked, and DBS verified?
  • How do they handle working in residential or sensitive environments?
  • Do they leave jobs clean, tidy, and fully resolved?

7. Look for Range of Services

  • Do they cover heating, drainage, compliance, and emergency work?
  • Are they equipped for commercial as well as residential jobs?
  • Can they support ongoing maintenance contracts?

8. Choose a Plumber Who Acts Like a Partner

  • Do they help with preventative maintenance?
  • Are they proactive about upcoming renewals or risks?
  • Can they grow with your needs (e.g., more sites, higher volume)?

Why Pleasant Plumbers Might Be the Right Fit

At Pleasant Plumbers, we combine fast response, transparent pricing, and high-quality work backed by digital reporting – all across London.
✅ Gas Safe Registered
✅ 24/7 Coverage
✅ Fixed Price Options
✅ Photo Reports & Real-Time Updates
✅ DBS-Checked Engineers

✅ Live Tracking

✅ Which? Trusted Trader

✅ Accreditation from CHAS, Safe Contractor CIPHE

Need help on your next job or just want to compare quotes?
📞 Get in touch today for a no-obligation quote.

Searching 'Plumber Near Me?' Plumber London or Commercial Plumber London? We operate all across London! If you need a trusted plumber in London then get in touch with us today on 0800 046 1000 or email us on [email protected]